Initially when I planned this weekly challenge, I thought I would gather ideas and create a bunch of posts and have them scheduled to auto-post to my blog every Monday. Obviously, that didn't happen. First off, I haven't had time to create a bunch of posts. Second, I've found that creating a new post each week allows me to be more organic about what I choose to put out as a challenge. It allows me to see what comes up in my own life and react.
So, my apologies for being late this week. I spent most of yesterday out doing the research necessary to purchase a new washer and dryer and simply did not have time to even consider a blog post. But it was my experience in making that purchase that inspired this week's challenge.
This week's challenge is to compliment a helpful sales clerk or attentive wait staff to their manager. It is great to tell the person who helped you what a great job they did. But if you also seek out and let the manager know, it helps that person with job security, raises, promotions, etc. In fact, Barbara posted about this just two weeks ago!
Our sales person at Sears, Liz, was knowledgeable about her product line, walked us through the pros and cons of various options, and knew which machines had the best ratings from Consumer Reports. When we asked questions she didn't know the answer to, she was able to look up the information quickly. The shopping experience was quite pleasant (despite the fact that I really did NOT want to spend money on new appliances!) and I felt we were able to make an informed decision. We thanked Liz for her help.
I then sought out her manager and let him know what a good job she had done. He was appreciative to hear the positive feedback, but also asked me to do him a favor and go online to the website listed on our receipt and fill out the satisfaction survey. He told me that it is those survey responses that allow them to give employees recognition, promotions, etc. Well, I did just that when I came home. The survey was all of three questions and took less than two minutes. I rated Liz as "outstanding". I hope it helps her! I also grabbed my last Kohls receipt and filled out the survey for that one too!
|And yes, it is still a winter wonderland here!|